-
What is FanFlix?
-
What is a FanFlix Account?
-
How do I redeem the digital code that I purchased?
-
Redeeming on Vudu
-
iTunes Redemption Flow Fix
-
Do I need to sign up for an account at one of the available providers (Movies Anywhere, Apple TV, Vudu, or Google Play)?
-
What is Movies Anywhere?
-
I never received my email receipt. Where is it?
-
I only redeemed 1 of multiple movies that I purchased. Where are the rest?
-
I have successfully redeemed my purchased digital code, but I don't see my movie in my account on my selected provider. Where is my movie?
-
How can I tell the resolution (HD, UHD, etc.) of the movie I'm purchasing?
-
I'm having trouble playing my movie on my device (computer, smartphone, tablet, streaming device, etc.)
-
Why isn't my movie playing in 4K/UHD?
-
I have a question or a complaint about the dub/audio or subtitle options for a movie I purchased. Who do I contact?
-
Which devices/platforms can I watch my movies on?
-
How do I get a refund?
-
My credit card was charged, but I never completed my purchase or redeemed a digital code. What's going on?
-
What payment options do you accept?
-
I would like to know about all the upcoming FanFlix promotions!
-
Why can't I reuse the same link you've sent me in the email and share it with my friends/family?
-
I went to a FanFlix promotion but it's expired. What can I do?
-
We are an independent studio/production company and we'd like to feature our films through your service. How can we do that?
