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Redeeming on Vudu
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iTunes Redemption Flow Fix
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What is FanFlix?
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What is a FanFlix Account?
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How do I redeem the digital code that I purchased?
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Do I need to sign up for an account at one of the available providers (Movies Anywhere, Apple TV, Vudu, or Google Play)?
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What is Movies Anywhere?
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I never received my email receipt. Where is it?
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I only redeemed 1 of multiple movies that I purchased. Where are the rest?
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I have successfully redeemed my purchased digital code, but I don't see my movie in my account on my selected provider. Where is my movie?
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How can I tell the resolution (HD, UHD, etc.) of the movie I'm purchasing?
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I'm having trouble playing my movie on my device (computer, smartphone, tablet, streaming device, etc.)
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Why isn't my movie playing in 4K/UHD?
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I have a question or a complaint about the dub/audio or subtitle options for a movie I purchased. Who do I contact?
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Which devices/platforms can I watch my movies on?
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How do I get a refund?
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My credit card was charged, but I never completed my purchase or redeemed a digital code. What's going on?
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What payment options do you accept?
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I would like to know about all the upcoming FanFlix promotions!
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Why can't I reuse the same link you've sent me in the email and share it with my friends/family?
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I went to a FanFlix promotion but it's expired. What can I do?
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We are an independent studio/production company and we'd like to feature our films through your service. How can we do that?
