If your internet connection was lost while you were redeeming your code, here are the first steps to try:
- Check Your Account Library: The redemption process may have completed on the server side even if the digital code wasn’t displayed properly. Log in to your Digital Service Provider (i.e. Movies Anywhere or Fandango at Home account) and check your library to see if the movie or TV title appears there.
- Look For Confirmation Email: If the digital code was partially redeemed, Fandango at Home or the Digital Service Provider you’re using may have sent a confirmation email with details. Check your inbox, including the spam or junk folder, to see if any email confirms the redemption.