Promotions

  • I did not get my 25% code

    To take part in the new user promotion, you must:

    1. Sign up for a FanFlix account
    2. Use the code NEWUSER5 to get 5% off your first purchase
    3. Receive an email with a 20% discount on your next purchase

    Please note, this promotion is exclusively for new customers. If you already have an account or have previously participated in our promotions, you won’t be eligible. However, we appreciate our loyal customers and have more rewards coming your way soon.

  • How do I redeem a FanFlix promotional offer for new users

    Please enter the code you received in the promo code section at checkout and follow the instructions sent to your email. To use this offer, you must create a FanFlix account and make a purchase.

FAQs

  • Why am I unable to redeem your codes on Apple iTunes?

    Availability of Digital Service Providers like Movies Anywhere, Fandango at Home, Apple TV or Google Play is authorized by the content owner for each movie or TV title, on a case by case basis. FanFlix lists available providers for each program prior to purchase (e.g. Redeem at one of the following provider(s): Movies Anywhere or Fandango at Home).

  • What should I do if I have issues with the service?

    For any issues or questions about the service, you can reach out to FanFlix’s support team through the Help Center or by emailing the customer support contact provided on the website.

  • Where is FanFlix available?

    FanFlix operates primarily in the United States, and the service and content availability may be limited to specific regions due to licensing restrictions.

  • What if my payment fails?

    If your payment fails (e.g., due to expired or insufficient funds on your payment method), FanFlix may suspend your access to the service until the payment issue is resolved.

  • How old do I need to be to use FanFlix?

    You must be at least 16 years old to use the FanFlix service.

  • What happens if I can’t redeem my code?

    FanFlix is not responsible for any issues with redeeming codes on Digital Service Providers' platforms. If you encounter problems, you will need to contact the relevant service provider for support. No additional codes or refunds will be provided once a code is redeemed.

See all 42 articles