FANFLIX

HELP CENTER

I have successfully redeemed my purchased digital code, but I don't see my movie in my account on my selected provider. Where is my movie?

There may be a slight delay from the time you redeem your digital code until the movie is visible in your account. This can vary from provider to provider, but can in some cases be up to 15 minutes.

If you have multiple accounts at a provider, be sure to double check you weren't accidentally logged into another account when you redeemed your digital code. 

If you're still having issues, please feel free to contact us for support.

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