FANFLIX

HELP CENTER

My credit card was charged, but I never completed my purchase or redeemed a digital code. What's going on?

If you initiated a Fanflix checkout (by pressing the "Pay Now" button on the checkout page) but did not fully complete it (by pressing the "Complete Order" button on the confirmation page), you may see a pre-authorization charge on your credit card or PayPal account. If you do not complete the transaction, any pre-authorization charge will go away, typically within 5-7 days.

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